Support When You Need It

    • Connect with a Professional Counsellor
    • Confidential support when you need it
    • No long-term commitment required
    • Choose between secure video chat or phone
    • Multiple Session Length Options (30 min., 40 min., 50 min.)
    •  No travel required!

Frequently Asked Questions

Pick Your Convenient Option:

The first step is to choose how you’d like to schedule your session

1) Secure Video Chat

OR

2) Confidential Phone Session

Schedule Your Appointment:

1) Complete the Video Chat Session Request Form

OR

2) Complete the Phone Session Request Form

Pay for Your Appointment:

1) You will be sent an invoice. Payment is due before your session spot can be held in reserve for you.

Attend Your Scheduled Session 

Video Chat:

1) Log on to your WeCounsel Client Account and click on your booked session at your appointment time.

Phone Session:

1) Phone our direct line (604-679-6894) at your scheduled session time.

No, this is not a crisis line. The Video Chat & Phone options provide a convenient options to attend a counselling session. If you would like to connect with a crisis line, there are multiple free options available including: 1-800-784-2433 (BC Crisis Center) 310-6789 (Mental Health Support Line) Please dial 911 or contact emergency services for emergencies or immediate crisis that threaten your or other’s safety.
Yes. You can choose to book a secure Video Chat or Phone Session. You can book a Video Chat Session by completing our Video Chat Request Form here You can book a Phone Session by completing our Phone Session Request Form here
Video Chat

Complete the Video Chat Request Form with your desired session date and time. If your desired appointment time isn’t available, you will receive an email to arrange an alternate time.

Phone Session

Complete the Phone Session Request Form with your desired session date and time. If your desired appointment time isn’t available, you will receive an email to arrange an alternate time.

You can book phone or video appointments for the following session lengths:

  • 15 Minutes
  • 20 Minutes
  • 30 Minutes
  • 50 Minutes
Yes, you can choose to book one appointment or multiple appointments depending on what works best for you.
Counselling is provided at the industry standard rate for Master’s level counsellors ($2.25/min).

Session Lengths are:

30 Minutes

40 Minutes

50 Minutes

How To Book Your Session

To book a video session:

  • 01

    Fill out the video chat session request form with your desired appointment date & time.

  • 02

    Click on the email invitation from WeCounsel and create your client profile. 

     

  • 03

    An invoice will be sent to your email. Submit payment before your scheduled appointment time.

  • 04

    Log into your We Counsel Account & attend your scheduled video session.

To book a phone session:

  • 01

    Fill out the phone session request form with your desired appointment date & time.

  • 02

    You will receive an email confirming your phone session appointment. If your appointment time is unavailable, you will be given the option to choose another appointment time convenient to you.

     

  • 03

    An invoice will be sent to your email. Submit payment before your scheduled appointment time.

  • 04

    Phone our direct line at 604-679-6894 at your scheduled appointment time.